Shipping & Refund Policy
Please read our shipping and refund policy carefully before placing an order on Fzaro.
Order Processing
All orders placed on Fzaro are processed within 1 to 3 business days after successful payment confirmation. Orders placed on weekends or public holidays may be processed on the next working day.
Shipping Policy
We deliver products across India through trusted courier and logistics partners. Delivery timelines may vary depending on your location, courier availability, and unforeseen circumstances. Estimated delivery time is generally between 3 to 10 business days.
Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before payment confirmation. Free shipping may be available on selected products or order values for a limited period.
Order Tracking
Once your order is shipped, tracking details may be shared through email, SMS, or other communication methods so you can track your package easily.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, you must contact us within 48 hours of delivery with proper photos and order details. After verification, a replacement, exchange, or refund may be provided according to our policy guidelines.
Refund Policy
Refunds will only be processed for eligible cases approved by us. Once approved, the refund amount will be credited to the original payment method within the standard banking or payment gateway processing time.
Non-Refundable Situations
Refunds or returns may not be accepted for products damaged due to misuse, improper handling, or normal wear and tear. Products returned without original packaging or proof of purchase may also not qualify for refunds or exchanges.
Cancellation Policy
Orders can only be cancelled before they are shipped. Once the order has been dispatched, cancellation requests may not be accepted. Fzaro reserves the right to cancel orders due to stock unavailability, pricing errors, or suspicious transactions.
Contact Us
If you have any questions regarding shipping, returns, or refunds, you can contact our customer support team through the official website.